5 things to consider before joining a telemedicine or digital healthcare platform.

As a doctor, have you started to provide teleconsultation service? We got to admit that teleconsultation is becoming to go-to solution when it comes to healthcare concerns amid the pandemic to avoid physical contact with others.

If you are considering to join digital healthcare platform, here are the considerations to look at:

1. How does the platform helps in enhancing patient adherence?

It is easy to get patient to seek consultation from the doctors but how about adherence to medications, lifestyle change and so on? The patient adherence is especially important when it comes to chronic patients. They might be forgetting their medications, skipping medications, or not measuring their vitals. How can the platform help in improving these challenges?

2. How user-friendly the platform is?

Not everyone embraces technologies and likes learning new fancy platform features, not even for personal life. So how easy it is to use the platform could mean how fast you can grow your patient pool utilizing the platform.

3. Why is advanced technology significant in providing quality care?

You will want to provide more than just a teleconsultation to your patients to ensure their long-term health is on track. Does the platform you are looking at provide Electronic Medical Records (EMR), integrated with Internet of Medical Things (IoMT), or are they only a teleconsultation platform? With these technologies, patients able to receive better care.

4. What are the features that establish long-term loyalty and patient growth?

Imagine the patient can choose whoever or whatever platform they like for teleconsultation because it is borderless, how likely they will come back to you when they get sick again? What are the features that the platform has to help you in retaining your patient pool?

5. When does flexibility and automation matters?

You are running your virtual clinic on a digital healthcare platform to grow and improve your productivity. Ideally, you have full control to your schedule, consultation fee, inventory tool with automation tool that help ease your administrative time and effort.

Have you made up your mind to choose which digital healthcare platform? Let us introduce you to the one-stop centre of digital healthcare to quality healthcare online – iMedic™.

iMedic™ is a Digital Clinic Platform that allows healthcare providers to list services online including customisable teleconsultation, health screening packages and so on. You can monitor patients better with electronic medical records (EMR) and smart home devices (IoMT). With iMedic™ Digital Healthcare platform, we can help you to:

• Reach more patients anytime, anywhere
• Provide better remote patient monitoring
• Enhance Patient Adherence Program (PAP)

iMedic™ is honoured to be selected as the service provider by MOH Singapore for managing quarantine Covid-19 patients. We strive to expand our service in Malaysia to everyone, anytime, anywhere.